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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Stewart

October 8, 2024

5  out of  5
rating by Emily Stewart
"Summer at State Farm has been incredibly helpful during our transition from Tennessee to Georgia insurance. She made the entire process smooth and stress-free, handling all the details with care and attention. We would 10/10 recommend State Farm, thanks to her excellent service!"
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Angie Johnson Johnson Aguirre

October 2, 2024

5  out of  5
rating by Angie Johnson Johnson Aguirre
"I’ve been a customer of Summer Viles at State Farm for a while now, and I couldn’t be happier with their service. She helped me get a great deal on auto insurance, and when I was ready to add life insurance, she made the whole process so easy. It’s clear they care about their clients and go above and beyond to find the best coverage. I highly recommend Summer for both auto and life insurance—you won’t be disappointed!!"
We responded:
"Thank you for the great review, Angie. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. Thank you for choosing us for your auto insurance and life insurance. We appreciate you!"
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Ali Barry

October 2, 2024

5  out of  5
rating by Ali Barry
"Lauren was amazing and so helpful! I went in to have her notarize some documents for me, and while there, she helped me lower my annual insurance premiums significantly!"
We responded:
"Thank you Ali! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! Have a great weekend!"
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Katie Morehouse

July 29, 2024

5  out of  5
rating by Katie Morehouse
"We’ve been doing business with this office for years. They always are quick to respond and help with our vehicle coverage needs. Summer is awesome and has gone above and beyond for us!"
We responded:
"Thank you for the great review, Katie. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you!"
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Shirley Kelley

July 22, 2024

5  out of  5
rating by Shirley Kelley
"I have been working with summer for about 3 or 4 weeks now on auto renewal and renters insurance. I am 75 years old and work alot more hours than usual. This lady has been so gentle and kind. She has walked with me through every step. If it had not been for her patience I would probably be insuring the state capital. I work in retail but she never gave me the impression she had had enough. She was stady and true and always professional. Thank you Summer for taking care of me."
We responded:
"Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Summer has provided you with such exceptional service and support. It’s wonderful to know that her patience, kindness, and professionalism made a positive impact during your interactions."
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Jennifer Leavitt

July 22, 2024

5  out of  5
rating by Jennifer Leavitt
"Friendly faces and great attitudes, it was a pleasure meeting them today."
We responded:
"Thank you for your kind review! We're so pleased to hear that you had a positive experience and enjoyed meeting our team. Friendly faces and great attitudes are what we strive for, and it's wonderful to know we made a good impression. "
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Caleb Holloway

July 19, 2024

5  out of  5
rating by Caleb Holloway
"Great office and wonderful customer service. Especially Rachel! She knows insurance and has helped me a ton."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you've had a great experience with our office and wonderful customer service, especially from Rachel. It's fantastic to know that her expertise in insurance has been so helpful to you. "
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Destinee C

July 19, 2024

5  out of  5
rating by Destinee C
"Lauren and Summer are amazing! They are always so bright and they make understanding insurance really easy. They always address my questions and concerns with kindness and they really know their stuff. Best State Farm experience by far!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Lauren and Summer have made such a positive impact on your State Farm experience. It's wonderful to know that they have been able to make understanding insurance easy and have addressed your questions and concerns with kindness. "
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Don Anglea

July 19, 2024

5  out of  5
rating by Don Anglea
"Angela Strickland’s State Farm very good people will call you back if you leave a message very quick. My agent is named Rachel and you will not find a better agent. She gets things done right on the spot help me with getting some paperwork Notarized your go to State Farm agency"
We responded:
"Thank you for your fantastic review! It's great to know that Rachel has been so responsive and efficient in helping you, even with getting paperwork notarized. We truly appreciate your trust and recommendation."
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Kristy Edwards

July 19, 2024

5  out of  5
rating by Kristy Edwards
"Andrea Strickland at State Farm has been the best to my daughter and I. They truly care about their customers and they make sure you have the best rates! I’m so glad we switched to State Farm. You should call and give them a go!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Andrea Strickland and our team at State Farm have provided such excellent service to you and your daughter. It's great to know that you feel cared for and that we were able to find you the best rates."
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Angel Kendrick

July 19, 2024

5  out of  5
rating by Angel Kendrick
"I recently switched to State Farm a few months ago after speaking with Rachel, it was an easy decision to switch. Rachel worked to find me the best rate and policy coverages and continues to provide exceptional customer service."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Rachel made your switch to State Farm an easy decision and was able to find you the best rate and coverage. Providing exceptional customer service is our goal, and we're glad to know Rachel continues to meet your expectations. "
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Gillian Craig

July 19, 2024

5  out of  5
rating by Gillian Craig
"Summer Viles is a great associate! She helped my husband and I with finding the best quotes for our insurance, highly recommend!"
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Summer was able to assist you and your husband in finding the best insurance quotes. "
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Slip

July 19, 2024

5  out of  5
rating by Slip
"Summer Viles is a great associate who helps out with all of our questions and is very knowledgeable in her field. Her and Andrea Strickland both get back to us in a timely manner with any and all help we need."
We responded:
"Thank you for your fantastic review! We're delighted to hear that Summer and Andrea have been so helpful and responsive to your questions. It's great to know that their knowledge and timely assistance have made a positive impact."
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Cheyenne Burnette

July 19, 2024

5  out of  5
rating by Cheyenne Burnette
"Lauren and Summer are the best! They are sweet, helpful, and all around the best people I have met! Such a wonderful office! I appreciate them and their guidance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lauren and Summer have made such a positive impression. Your appreciation means the world to us, and we're glad to know that our office has been able to provide you with the guidance you needed. "
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Chelsey Davenport

July 19, 2024

5  out of  5
rating by Chelsey Davenport
"Summer Viles was so kind and caring, she quickly helped me with everything I needed for my auto/renters bundle. I highly recommend her service!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Summer provided you with such kind and caring service. It's great to know she was able to quickly assist you with your auto/renters bundle."
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Jeff McFarlane

June 28, 2024

5  out of  5
rating by Jeff McFarlane
"Tremendous service, Lauren was a huge help in securing a policy on my camper at an incredible rate. Thanks"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Lauren was able to assist you in securing a great policy for your camper. We strive to provide excellent service and it's wonderful to know we hit the mark."
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Jenny Broom

May 17, 2024

5  out of  5
rating by Jenny Broom
"Rachel has worked tirelessly to help my family and I get the best rate possible. She has a passion for going above and beyond. We have 2 under 18 year old drivers and she has been so accommodating. Any issues I have she’s Johnny on the spot and always so kind. Definitely recommend this office!"
We responded:
"Thank you for taking the time to share your positive experience with Rachel and the office. It's great to hear that Rachel has been dedicated and passionate in finding the best rate for you and your family. Her accommodating nature and promptness in addressing any issues is truly commendable. We appreciate your recommendation and are glad to have provided you with excellent service. If you have any further questions or need assistance, feel free to let us know."
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Cameron McAllister

April 9, 2024

5  out of  5
rating by Cameron McAllister
"I had a wonderful experience at Andrea Strickland - State Farm due to the outstanding service and support of agent Summer Viles. Her professionalism, experience, and commitment made the process of insuring my home a seamless process. Thank you, Summer, for your assistance on this important matter! We will remain with Andrea Strickland - State Farm for any further insurance coverage."
We responded:
"Thank you for the review Cameron! I am pleased that Summer was able to help you with all of your needs!"
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Jessica Massey

April 2, 2024

1  out of  5
rating by Jessica Massey
"They only want your money. When I call and ask questions about my bill I get talked to you like I'm stupid. I definitely feel like they are just there to get my money and really don't care if I'm a customer there or not. I have taken my bills and elsewhere and will never go back to State farm again and if I do it will never be with Andrea Strickland's office ever again"
We responded:
"Jessica, Thank you for taking the time to share your feedback. We apologize for any negative experiences you had with our team. We strive to provide excellent customer service and it is concerning to hear that you felt talked down to during your call. We value all our customers and their concerns. We would appreciate the opportunity to address your specific billing questions and work towards a resolution. Please reach out to us directly at 706-944-9236 so we can assist you further. Your satisfaction is important to us, and we regret if we fell short of your expectations. We hope to have the chance to regain your trust and provide you with a positive experience in the future."
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jessica lackey

December 6, 2023

5  out of  5
rating by jessica lackey
"summer gave me the quickest and nicest experience!"
We responded:
"Thank you, Jessica, for the positive review! We're glad to hear that you had a quick and pleasant experience with State Farm and our insurance services. We strive to provide excellent service, and we appreciate your support. If you need any further assistance, please don't hesitate to reach out."
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William Merritt

November 7, 2023

5  out of  5
rating by William Merritt
"Very nice office staff! They will work with you on all the questions you have. Know you by your name, you're not an account number to them. You feel like family when you visit them."
We responded:
"Thank you William!"
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Dennis Ellison

September 27, 2023

5  out of  5
rating by Dennis Ellison
"Professional, friendly & knowledgeable"
We responded:
"Thank you for the review Dennis!"
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A

September 12, 2023

5  out of  5
rating by A
"Very impressed! Great personal service! Lauren is absolutely wonderful! She answered all of my questions and provided me with great coverage for a great price! You ROCK Lauren! 🎸 So glad I have home owner's and auto with you. Sincerely, Margaret"
We responded:
"I am pleased that you got good personal service! Lauren is great at delivery this always!"
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Madison Bradshaw

August 31, 2023

5  out of  5
rating by Madison Bradshaw
"Lauren and Summer were extremely helpful in getting set up with new insurance! They gave me the best rate I could find! I trust them wholeheartedly and will be a customer for life!"
We responded:
"Madison it is so nice to hear that Lauren and Summer are trustworthy. That is a quality you want in your insurance agent!"
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Gracie Daniel

August 31, 2023

5  out of  5
rating by Gracie Daniel
"Great office with great women! Recommend them to everyone!!! Get the renters insurance!"
We responded:
"Gracie thank you for the review and glad you got set up with renters insurance! "